The retail expert, broadcaster, author and businesswoman will take to the Inspiring Retail Stage for a conversation with Forbes’ Retail contributor, Mark Faithful, at 1.30pm on Tuesday 6 September.
Visitors can expect a perceptive discussion as Mary Portas talks through her insights into how businesses must adopt kinder ways of behaving and how the secret to saving your store lies in the relationships you build with your customers to make shopping more brilliant.
Mary’s latest book, Rebuild, draws on her decades of experience and outlines how to thrive in the new ‘kindness economy’. She believes that how we live, buy, and sell is changing and it’s time to put people and the planet before profit. The kindness economy is a new value system where, in order to thrive, businesses must understand the fundamental tole they play in the fabric of people’s lives.
Victoria Pope, head of content at Autumn Fair, commented: “Mary Portas is a retail powerhouse and her new guiding principles of the kindness economy offer a common sense and practical approach to moving forward and rebuilding for a new era of doing business. Her talks are always fascinating, and our visitors come away inspired with invaluable insights and advice.”
Autumn Fair takes place on 4 – 7 September 2022 at NEC Birmingham. Register at www.autumnfair.com/visitor-registration
