Dunelm’s online sales up

Dunelm says that its website Dunlem.com is satisfying a high level of customer demand, ‘with recent online order levels significantly higher than those seen prior to the onset of coronavirus.’

The retailer implemented operational changes in order to re-open its first phase of online sales at the end of March with a limited selection of homewares. Dunelm says that it is now “fully operational” (with the exception of some two man deliveries). It used external specialists, including NHS professionals, to ensure staff’s safety prior to restarting online sales.

Dunelm (1)
Above: Image from Dunelm.com

Ceo Nick Wilkinson comments: “I am immensely grateful for the dedication and commitment of our colleagues and supplier partners who have demonstrated great agility and determination in a dynamic and unprecedented situation.”

Dunelm also reports that it is supporting the NHS by producing medical gowns in its curtain manufacturing centre in Leicester. Dunelm employees have also been sewing laundry wash bags for health care workers in local hospitals and providing support in their local communities (helping people in vulnerable situations, care homes and hospices).

Meanwhile, Dunelm’s executive management team have taken a voluntary 20% pay reduction and ceo Nick has taken a voluntary 90% pay reduction from April to June. The retailer’s chairman and non-executive directors have waived 100% of their fees.

Nick expresses confidence “that we will emerge from this crisis as a stronger business ready to return to sustainable and profitable growth.”

 

Top: Image from Dunelm.com

MORE NEWS
Copy of Progressive Preschool featured image (6)
 
Allan Winstanley has been appointed as chief executive of Morleys from January 2025....
Copy of Progressive Preschool featured image (5)
 
BHETA’s coo, Will Jones will be guest speaker at the Department of Business & Trade (DBT) export event, Global Connections....
Copy of Progressive Preschool featured image (4)
 
As part of its digital overhaul, Harrods has relaunched its ecommerce platform....
Copy of Progressive Preschool featured image (3)
 
ReBorn Homewares is one of the top eight businesses from across Europe, chosen for the Amazon Sustainability Accelerator. ...
Copy of Progressive Preschool featured image (2)
 
BHETA is to support the independent retail association with collaborative lobbying campaigns championing the indie retail sector....
Copy of Progressive Preschool featured image
 
Anti Copying in Design (ACID) member Robert Welch Designs has successfully resolved several intellectual property (IP) matters with major UK kitchen knife brands. ...
Get the latest news sent to your inbox
Subscribe to our daily newsletter

The list doesn't exist! Make sure you have imported the list on the 'Manage List Forms' page.