Festive tips from Kitchen Range’s Lucy Richards

In the run-up to Christmas, HousewaresNews is asking some superstars of the shop floor – aka Retail Employee finalists in the Excellence in Housewares Awards – for some tips on how best to cope with the busy weeks of festive trade, as well as some insights into plans for 2020. Lucy Richards, manager of The Kitchen Range in West Wickham is in the hot seat:

Above: Lucy Richards pictured looking at a product entry during the Excellence in Housewares Awards’ Product Judging Day earlier this year.
Above: Lucy Richards pictured looking at a product entry during the Excellence in Housewares Awards’ Product Judging Day earlier this year.

What is your best advice for coping with the busy festive sales period?

“Stay prepared and commit to early starts and late nights. We have more staff on the rota up to Christmas and open on Sunday’s for the month of December. We buy a temporary license and play festive music to keep everyone is good spirits.

“We stock up heavily on boxed items, easy pick up lines and new ceramics. We also have lots more points of display around the shop, offers such as ‘Secret Santa £10 gifts’, and memory joggers, such as: ‘Have you got your turkey baster?’”

 

What’s going to be important for your business in 2020? 

“2020 is the year of ECO for us. Of course we have gradually stocked more lines in accordance with our eco movement in 2019, but we aim to look in to a zero-waste supermarket of sorts. We are also in the midst of planning to build a kitchen to help with our growing demand for cookery classes and super clubs.

“We are ALWAYS aiming to diversify and make use of the shop after hours.”

 

Top: A Christmas window at The Kitchen Range, West Wickham.

MORE NEWS
Copy of Progressive Preschool featured image (34)
 
This month, Andrew Goodacre, ceo of BIRA, weighs in to the question on every supermarket's lips - to serve or self serve? ...
Copy of Progressive Preschool featured image (33)
 
Spring Fair will launch the Licensing Lab in partnership with Fabacus and Licensing International at the next show....
Copy of Progressive Preschool featured image (32)
 
HORL has introduced scissors which can be sharpened at home – with the HORL Sharpener....
Copy of Progressive Preschool featured image (31)
 
New research by Joseph Joseph has revealed that 72% of Brits struggle to clean or organise rooms in their home. ...
Copy of Progressive Preschool featured image (32)
 
Good Food is set to make a significant impact in the small cooking appliance and housewares market through its partnership with Tower. ...
Copy of Progressive Preschool featured image (31)
 
Denby has introduced a new collection of handcrafted accessories for the bathroom, kitchen, utility and cloakroom spaces. ...
Get the latest news sent to your inbox
Subscribe to our daily newsletter

The list doesn't exist! Make sure you have imported the list on the 'Manage List Forms' page.