Scott Brothers has achieved ISO9001 (the International Organisation for Standardisation) certification – the international benchmark for quality standards within an organisation. First published in 1987, ISO9001 demonstrates a company’s ability to consistently provide products and services that meet customer requirements.
Duncan Pratt-Thompson, managing director of Scott Brothers, said: “ISO9001 is a certification which has become a global standard in almost every sector around the world, helping businesses to expand into new markets.” He explained: “The process our team has gone through to achieve it means they can make smart, fact-based decisions and as a business it provides a clear framework for continuous improvement.”
Duncan adds: Achieving this is a landmark moment for us, because it is the gold-standard guarantee to customers of customer satisfaction – something we’ve always prided ourselves on and has been the foundation of our success since we began in the 1950s.”
Top: The team at Scott Brothers.
