“Tell us how it is;” survey looks back at pandemic year and forward with expectations.

New data show the importance of physical experience as well as consumers’ online demands.

Housewares retailers take further actions to keep customers and staff safer.

Buxton cookshop and gift store launches live stream personal shopping service during lockdown.

Dexam’s md discusses customer service, learning from lockdowns and cautious optimism.

Dorset cookshop is hoping to expand when the pandemic starts to ease this year.

Housewares demand expected to rise online as consumers stay home; plus calls for support

Not being ‘essential’ seems crazy: cookshops’ comment on closure since December 20.

Some cookshops remain open under hardware banner in tier 4 to ensure consumers have essenti